Providing better service through better understanding
The firm's mission is to treat our clients as more than just an isolated business or service transaction, and to provide the highest quality, integrity-driven legal services to our clients, using a practical, consultative, client-focused approach to identify and respond to problems and challenges.
At every opportunity, we strive to delve beyond the specific legal issue to understand the “why”—the bigger picture—that motivates a client’s request for a particular service.
We believe we must develop that understanding so we can provide our client with full value. Otherwise, we could be providing advice that solves a specific issue, only to face one or more new issues down the road that might have been avoided had we understood the fuller picture.
That is why our corporate mission requires every member of our Lawyers team to take the time and put in the effort, during every contact with the client, to listen—really listen—to what the client wants, not just what the legal team might want or prefer.
This requires that we both listen and ask the right questions so we can learn about the issues as well as about the business, family and collegial relationships that define the client’s broader life.
Understanding our clients’ larger circumstances allows us to provide balanced, measured and strategically sound advice that is set in the context of each client’s life. By doing so, we ensure the counsel we provide goes beyond mere legal advice to become something more relevant—and therefore more valuable to our clients—both now and in future. In short, our advice becomes more valuable the longer it remains relevant.
At Khalid Al Attiya legal Consultants & Attorneys, every client and every file is handled in this same measured and considered way, because we believe that clients not only deserve this level of service, they require it in today’s interdependent and multifaceted world.